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PawBiotix Contact & Support

Questions about PawBiotix dog probiotics, your order, shipping, or the 60-day money-back guarantee? Use the right channel below and our team will help you sort it out quickly.

Ways to reach us

Product Email Support

Best for product questions — how to use PawBiotix, ingredients, dosing for your dog's size, and general digestive-wellness guidance.

contact@pawbiotix-product.com Typical reply within 1–2 business days

Order Self-Service

Best for order questions — look up your receipt, check status, update details, or cancel through the authorized retailer, ClickBank.

www.clkbank.com Secure ClickBank order lookup, available 24/7

Order Support (Toll-Free, US)

Best for time-sensitive US order and shipping questions when you'd rather speak with someone directly.

1-800-390-6035 Fastest option during business hours

International Support

Best for customers outside the US with order, delivery, or customs questions.

+1 208-345-4245 International order & delivery help

What each team can help with

Product questions

How to give PawBiotix, mixing it into food, what to expect during your dog's first weeks, ingredients, and general canine digestive-health guidance. Email product support for these.

Order questions

Receipts, order status, changing details, and cancellations. Use ClickBank order self-service or the phone lines — ClickBank is the secure authorized retailer for every PawBiotix purchase.

Refund questions

PawBiotix is covered by a 60-day money-back guarantee. Start a refund by email or through ClickBank self-service. See the full refund policy for step-by-step instructions.

Shipping questions

Tracking, delivery windows, international orders, and address corrections. Check the shipping policy first, then contact support if you still need a hand.

Business hours & response times

Phone support
Monday–Friday, 9:00 AM–6:00 PM (ET). Closed on major US holidays.
Email support
Monitored daily; most replies land within 1–2 business days.
Order self-service
Available 24/7 through ClickBank at clkbank.com.
Refund window
60 days from your original purchase date.

Helpful notes before you reach out

  • Keep your order ID or receipt number and the email used at checkout handy so we can find your order quickly.
  • This is an independent affiliate resource. Orders, billing, and the guarantee are handled by the vendor through ClickBank's secure checkout.
  • For your dog's medical concerns, please consult your veterinarian — support can help with the product and your order, but not diagnose health conditions.
  • Always buy through the official website to be sure you get the genuine product, current pricing, and the money-back guarantee.

Contact & support FAQ

Who handles my PawBiotix order and payment?

Orders and billing run through ClickBank, the authorized retailer. You can view your receipt, check status, or request help via ClickBank order self-service at clkbank.com, while the product team answers questions about using PawBiotix.

How quickly will support reply?

Email replies usually arrive within one to two business days. For time-sensitive order or shipping issues, the phone lines are the fastest option during business hours.

What should I include when I contact support?

Have your order ID or receipt number, the email used at checkout, and a short description of your question ready. That lets the team locate your order and help you faster.

How do I request a refund under the 60-day guarantee?

Contact product email support or use ClickBank order self-service within 60 days of your purchase. Our refund policy walks through the full step-by-step process, including return details.

Can support give my dog medical advice?

No. The team can help with the product and your order, but they can't diagnose or treat health conditions. For anything medical, please talk with your veterinarian.

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